Reference

How 999gam Handles Your Personal Information

This Privacy Policy explains what data we collect when you use 999gam, how we use it, and what control you have over it. Access to our platform depends on local law and is available only where permitted in your region.

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999gam How 999gam Handles Your Personal Information
HOW WE PROTECT YOU

Security, Cookies, Retention and Access

We use SSL encryption across all account and payment pages. Your session data is tied to your device so that a login from an unrecognised device triggers a verification step before access is granted.

Account Security

Every login from a new device goes through a one-time verification step. This keeps your account accessible to you and no one else, even if your password is compromised.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used. You can clear cookies from your browser at any time.

Data Retention

Active account data is held while your account is open. After closure, transaction records are kept only for the period required under applicable financial regulations in your region.

Your Access Rights

You can request a copy of the data we hold on you, ask us to correct inaccurate details, or request deletion where local law permits. Contact us through live chat or email to start that process.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Have a question about what data we hold, or want to request a correction or deletion? Our support team handles privacy requests directly. Reach out through any of the channels below and we will respond to your request as quickly as we can.

Live Chat Start a chat from your account dashboard. Privacy requests are flagged to our data team and handled separately from general support queries.
Email Support Send your data request to our support email. Include your registered mobile number so we can verify your identity before making any changes.
Account Settings Some data — like your contact number and email — can be updated directly inside your account settings without contacting support.

Common Questions About Your Data

Here are the questions we hear most often about how 999gam handles personal information. If yours is not covered here, reach out through live chat or email.

We collect your name, mobile number, and email at registration. Once you transact, we also record payment references from JazzCash, Easypaisa, or Raast to process and verify your deposits and withdrawals.

No. Your wallet PIN is never passed to us. Payments go through your wallet app directly, and we only receive a transaction reference to confirm the transfer was completed.

Yes. Send a request through live chat or email with your registered mobile number. We will verify your identity and provide your data summary within a reasonable timeframe under applicable local law.

Transaction records are retained for the period required by financial regulations in eligible regions. Non-transactional account data is deleted once your account closure is confirmed and the retention period has passed.

We share data only with payment processors — Raast, Easypaisa, JazzCash — strictly to complete your transactions. We do not sell personal data or share it for marketing purposes with outside parties.

Contact us via live chat or email. Include your registered mobile number so we can verify your identity. Corrections to contact details can also be made directly inside your account settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.